Protecting Your Finances
What to Do If Your Card Is Lost or Stolen
We know how unsettling it can be to realize your card is missing. Don’t worry – we’re here to help you every step of the way. The most important thing is to act quickly to secure your account.
How It Works
Digital Banking (Fastest Option)
- Sign in to online banking or our mobile app
- Locate your card settings
- Toggle your card to “Off” to instantly deactivate it
- When your card is found, simply toggle it back “On”
Call to report your credit or debit card:
During business hours: Call us at 248-253-7900 or 800-844-5440
After business hours: Reach our 24/7 hotline at 866-611-4844
Next Steps:
We’ll work together to ensure your account stays protected and you have uninterrupted access to your money. Connect with us the next business day to discuss your needs and arrange a replacement card if necessary.
Remember: Your quick action helps keep your money safe.
Whether you choose to manage your card through digital banking or give us a call, we’re here to support you every step of the way!
Additional Card Services
We’re here to support you with all your card needs:
- Card activation: 866-985-2273
- PIN changes: 866-985-2273
- Transaction disputes: 800-844-5440
Credit Card Specific Services:
- Rewards inquiries: 800-637-7728
- Online account access: Log in to Online Banking
- Manage your rewards: Visit CURewards.com
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