Your financial security matters to us. Here are some key ways to protect yourself from increasingly sophisticated scams.

Know Who You're Talking To:

• Trust your instincts - if something feels unusual, it probably is
• It's perfectly okay to hang up and call us directly to verify any request
• Even if something looks or sounds real, take a moment to verify it independently

Protect Your Cards:

• Never give your payment card to anyone - even if it's damaged
• No legitimate company will ever ask you to mail them your card
• Keep your card in your possession at all times, no exceptions

Guard Your Device Security:

• Always use multi-factor authentication on your banking apps
• Set up biometric security (like fingerprint or face recognition)
• Never lend your phone or devices to someone for financial transactions

Keep Your Information Private:

• Protect your account numbers and online credentials
• Be cautious with personal information on social media
• Think twice before sharing answers to common security questions

If Something Feels Wrong:

• Stop what you're doing
• Hang up or step away
• Call us directly at 248-253-7900
• Reach out to a trusted friend or family member

We're here to help protect your financial well-being. When in doubt, reach out to us - we're always happy to help verify any request or answer your questions.